Ukraine Connects 28 Gambling Operators to State Monitoring Platform

Ukraine has linked 28 of the country’s 31 licensed gambling operators to a new state monitoring platform intended to provide regulators with access to detailed, transaction-level information from the regulated gambling market.

The State Online Gambling Monitoring System is currently operating in pilot mode, with participating operators transmitting data to the platform through application programming interfaces (APIs).

The system’s first rollout involved 11 operators earlier this year. With the latest expansion, the platform now covers almost the entire licensed gambling sector in Ukraine.

Under the system, individual gambling transactions are recorded in detail, including bets, winnings, refunds, deposits into player accounts and withdrawals. Each transaction is validated and entered as a separate record, with the information protected from later modification or replacement.

Ukraine’s gambling regulator, PlayCity, can use the platform to track betting and payout volumes, gross gaming revenue generated by operators and player activity across various types of gambling products.

The State Tax Service also receives access to the relevant information. This allows the authority to use the data when calculating gambling-related taxes, personal income tax arising from gambling winnings and Ukraine’s military levy.

The first stage of the system contains 11 reports, which are organised into operational, regulatory, analytical and financial categories.

The platform also brings together regulatory information relating to both land-based and online casinos, bookmakers, gaming-machine halls and online poker operations. The information includes details of operators’ licences, gambling establishments, equipment, websites and mobile applications.

Operators authenticate themselves when accessing the system through qualified electronic signatures. They can also administer their authorised representatives and control the digital keys used for transmitting information to the platform.

Player data is not made directly available in an identifiable form. Instead, personal information is converted into encrypted identifiers, enabling authorities to analyse transaction activity without routinely revealing the identities of individual players.

PlayCity and the State Tax Service can nevertheless establish the identity associated with an encrypted identifier where a court order or another lawful legal basis allows them to do so.

The first phase of the platform was developed by Ukrainian technology company Kitsoft, using its Liquio low-code platform. According to the supplier, the system’s architecture was designed to handle processing volumes of up to 100,000 transactions per second.

Kitsoft is already working on the platform’s second phase, which is expected to be completed before the end of 2026.

The next stage will broaden the scope of monitoring beyond financial transactions. It is planned to incorporate information on game results, the use of substitutes for Ukraine’s hryvnia currency and the operational parameters of gambling equipment.

The second phase will also introduce dedicated portals offering different levels of access to the Ministry of Finance, National Bank of Ukraine and State Financial Monitoring Service.

Further developments are expected to include more extensive analytical dashboards, connections with additional government information systems and tools for monitoring operators’ compliance with responsible gambling obligations.

Ukraine also plans to make anonymised information about the gambling market available through its state open-data platform.

The monitoring initiative forms part of the country’s broader restructuring of gambling regulation. PlayCity was established in 2025, replacing the former Commission for the Regulation of Gambling and Lotteries.

The regulator’s responsibilities include issuing gambling licences, monitoring the market, protecting players and taking enforcement action against illegal gambling operators.

The new monitoring platform is intended to replace the fragmented reporting processes and manual inspections that previously provided authorities with information about the sector. By receiving operator data on a near-real-time basis, Ukrainian authorities will have a more comprehensive picture of gambling activity, financial flows and tax liabilities throughout the regulated market. 

By fLEXI tEAM