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Dutch Regulator Fines bunq €170,000 Over Delayed Responses to Online Fraud Complaints
The Netherlands Authority for the Financial Markets (AFM) has imposed an administrative penalty of €170,000 on digital bank bunq B.V. after determining that the company failed to handle several customer complaints related to online fraud within the timeframe required by law. According to the regulator, the sanction stems from bunq's delayed responses to seven complaints submitted by customers who had fallen victim to online scams. In each of those cases, the affected individu
Jun 102 min read
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